Services
Bear Truss offers a drawing and layout package on all orders that is shipped with the Trusses when we receive a copy of a print from the customer.
Jobs that are called in and do not require approvals will be shipped by our calendar date (usually one week). Jobs that require drawings and layout for approval will ship within 7-10 days from the date of approvals.
Our designers will assist with engineering and design questions you might have.
Service
Our GOAL at Bear Truss is complete customer satisfaction.
"Where Quality and Service are a handshake away."
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Bear Truss has always been a service oriented company. We have seen our drawings go from hand drawn to computer generated and our approval process go from the U. S. Mail to e-mail.
Our company uses the latest in computerized saw, laser set-up equipment allowing us to repeat a truss design with complete confidence that it will match the trusses that were built last week, last month, or last year. When you include our wall panel and the “whole house” concept we feel that we are superior to anyone in quality and service.
Let us work with your building designer to insure that the snow loading, the loads for drifting snow and the ceiling profiles for each room are everything that you wanted and expected them to be for the largest purchase of your life.
From the sales people, to the production personnel, and through the shipping department, every truss is constructed and handled with the care and concern that we would use for our own homes. We are proud to be considered as part of your design team and will strive to earn that privilege.